ICAM Master Class

Descripción del servicio

This 2-day face-to-face course provides an extensive breakdown in ICAM management and further develops the participants investigative skillset. Designed for lead investigators, this course will teach advanced practical skills and strategies to further enhance and compliment ICAM workplace investigations (including the research-based PEACE investigative interviewing method). Each participant will be provided with hands-on experience at a simulated incident scene. This practical workshop is designed to reinforce theoretical knowledge obtained from the ICAM Lead Training. By the end of the course successful participants will learn to implement these effective investigative techniques and apply them in their operational work environment. Course Topics • understand and utilize the ICAM organizational factor types (OFT’s) in their investigation framework • assess the quality of investigative work through the ICAM process • utilize the ‘cognitive interview’ to gather more information from each witness • apply scientifically validated methods for detecting signs of deception and truthfulness • understand the legal requirements for workplace investigations • build upon the ICAM methodology to write clear and concise investigative reports Course Prerequisite Participants must have completed the HSE International ICAM lead investigator training (or equivalent) within the last 2 years prior to taking this course. Course fees do not include GST. Sessions can be booked either virtual or in-house. For more information, please contact the training department at training@hseigroup.com.